Policies

Privacy, Design and Refund Policies
Fresh Paint Graphic Design Logo

Fresh Paint Graphic Design

Deb Dahlke, Designer

On this page are Fresh Paint Graphic Design company policies. The content of these policies are common in the industry, but if you have any questions or concerns, please don’t hesitate to contact me. The best way to reach me initially is through the contact form.

I hope that understanding the policy explanations on this page will be helpful in establishing a great working relationship.

I look forward to working with you!
~ Deb Dahlke

Privacy Policy

Disclosure of Information to Outside Parties

Your personally identifiable information is kept secure. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our application policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party product links or links to services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our application and
welcome any feedback about these links.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

All emails and newsletters from this site allow you to opt out of further mailings.

Your Consent

By using our services, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy please contact us.

Policy for Design Services

Website Design Policy

All website design sales are final. A detailed contract must be signed and returned with the deposit so that both parties are clear of all requirements before proceeding. The terms of a contract may be negotiated before signing, but must be adhered to once a signed agreement is complete. Design mockups will be created after the signed contract and deposit are received.

Design and Deposit Checkpoints

A second checkpoint will usually be established in the contract’s timeline, typically after the client approves the mockups, and chooses one design to develop to completion. At that point an additional 1/3 deposit will be required before work continues.  The final 1/3 of the total cost will be due when the project is complete.

If design mockups are created but the client fails to follow through with a project, we retain the right to bill the client for time taken to create the mockups, if that time exceeds what is covered in the deposits received to that point.

Refund Policy

Fresh Paint Graphic Design may accept a refund request in some cases, at our discretion. If for example, Fresh Paint Graphic Design and a client are unable to work together in a communicative and professional manner or if creative differences force an end to all work, Fresh Paint Graphic Design may choose to refund the deposit, minus the number of hours already put into the project. In this case, the remaining amount left after billing for hours to date can be refunded to the client within 14 days and all work will cease.

Refund Policy for Other Services

Other services including, but not limited to Graphic Design, Web Design and Development are typically custom projects. Each project is evaluated individually to estimate the total project cost, based upon the unique needs of each client.

Fresh Paint Graphic Design maintains the same refund requests for all other work as stated in the above Refund Policy for Design Services.

Need A Webhost?

A good home for your new website is critical. You need a host that provides complete, accessible, and speedy service at a great value. Read more about Coeur Web Hosting managed services.

Questions About Design?

The How I Work page contains information about starting your project and some FAQs about working with a designer. If you have more questions, feel free to contact me!

About Fresh Paint

Learn a little bit about my design business, my background, and read a few testimonials from some of my clients.

Copyright © 2015–2017  Fresh Paint Graphic Design  •  All Rights Reserved